INDUSTRY IS ALL ABOUT STARTING AND ENDING ON TIME BECAUSE WE VALUE YOURS.5 and 10 session INDUSTRY class packages expire 90 days after purchase, while 20 pack sessions expire in 180 days.
SIGN-UP POLICYWe recommend that you sign up in advance for all INDUSTRY classes. Students with active series can sign up in advance within one week of a class by calling, signing up online, or via our INDUSTRYVENICE App available through iTunes.
CANCELLATION POLICYYou may cancel your reservation without penalty up to one hour prior to the start of class. If you do not call and cancel you will be charged for the class. We will hold reservations until the scheduled class begins.
TIMING POLICYPlease try to arrive on time, and do not enter a Performance Yoga class more than 10 minutes after it has started as it disrupts the class. If you do not arrive on time for a class, your spot will be open to people who have signed up on the waiting list. We understand that LA traffic often challenges punctuality, but if you are running late please consider calling to verify whether you will still have a place if you are late. No one will be permitted into a Spinning®, Pilates or Performance Yoga class 15 minutes or more after the class begins. No exceptions. For those of you who have biking shoes, our bikes are equipped with dual sided pedals, compatible with both “Look” and “SPD” cleats.
Please leave your glass bottles at home—shattered glass across a studio floor is never a good thing.
*Unlimited and class packages can be used for all classes. No refunds, extensions or transfers of class packages.